A tremendous amount of our focus in business is on the "big things." It's natural. Big things are fun. Little things matter, too. Here is an example...
There is a house under construction a few doors down from ours. The contractor is The Macallan Group. How do I immediately remember that? The little things. Every week, the grass and hedges in front this home are maintained. I am yet to see a single spec of garbage on the jobsite. I don't know what kind of house they build, but I can now venture a guess. I am not the only person who has noticed. Several other neighbors have remarked at how squared away their jobsite is. They are doing the little things right, and it tells people who don't know them something about them. It cost them a lawnmower, hedge shears and a garbage can.
What are the little things in your life? Can you take a minute to punctuate emails correctly? What does your desk look like? How much care do you take in your personal and professional relationships? Are your employees drilled on the little things (CFA Wins w/ Manners)? Clean up your jobsite. It only takes a few minutes, and you never know who's looking.
Have a great week.
What'd I miss?